Working from the comfort of your own home is a dream for a lot of people, and American Express can give you this opportunity if you decide to join the team. Having a flexible schedule can be very beneficial for your life if you have a family.
American Express is hiring people who want to work from home as a Virtual Customer Care Professional. This position can help people with their credit cards, with any problems they encounter, and much more. For those who want to work for American Express, they need to have a landline phone and high internet speed on their computer at home.
By joining American Express, you work from home on a fixed schedule and enjoy a lot of benefits, including cash bonuses, performance bonuses, and medical insurance. It is up to you if you want to be a part of one of the oldest multinational financial companies in the United States of America.
Types of Jobs
At American Express, you can find a variety of remote jobs. You can find jobs such as Front-End Developer, Virtual Customer Care Professional, and jobs involving programming.
The most popular role at American Express is the Virtual Customer Care Professional. This role helps people who experience problems with their credit cards.
Requirements
In order to get the job, American Express has a few requirements from its potential employees.
For a Virtual Customer role, you need to have at least two years of experience in customer care or consultative sales. You also need a high school diploma or equivalent (preferably a Bachelor’s Degree, but not necessary) and availability to work in shifts (nights and weekends included).
Also, for this job, there is a location requirement. Before you get the job, they need to determine your location, because Alaska is not covered by American Express. Also, the company does not receive applications for part-time positions from Hawaii and California.
Eligibility
American Express is a company that hires a lot of people based on their skills and experience. And the company gives them the opportunity to evolve within the company.
Any applicant who is suitable for this position can apply freely and without any deductions. Again, the eligible candidates must have at least two years of experience with customers and the availability to work in shifts. Furthermore, the candidate must meet the location requirement, as American Express doesn't function in Alaska.
Average Salary
The hourly rate for Virtual Customer Care roles starts around $17, alongside cash bonuses, performance bonuses, and other benefits (e.g., medical insurance).
Very good customer care professionals can reach $8,500/month if we include all bonuses and incentives that come with the salary. This depends on how much you want to work and how many bonuses you collect during your work.
An average salary for a Virtual Customer Care Professional can reach $2,700/month without any bonuses.
How to Apply
The easiest way for you to apply is to go on their website, American Express Virtual Careers, and check to see what jobs are available for you.
The best and fastest way to get hired in the company is through the recommendation of an employee. Also, you can opt for email notifications from the site. That way, when a job is available, they will notify you immediately.
You can take a quick look at what jobs they have available right now by clicking here.
Successful candidates will be contacted by an American Express representative to see if they match with the company standards after they pass the background check.
Summary
If you are good with customers and have strong communication skills, you might be the perfect candidate for this role. All you need to do is apply and have a high-speed internet connection to your laptop. You also need to have a telephone with a headset.
If you want to work from the comfort of your own home and have a fixed schedule, this is the dream job for you. It is also great for you if you like to help people when they are facing problems with their credit cards. So if you see this as an area where you have an interest or passion, apply today!