Microsoft has launched a new PR campaign to repair its damaged reputation due to a new survey reporting the Xbox 360 game console has a 54.2 percent failure rate, and 41.2 percent second failure rates.
The Game Informer survey asked 5,000 readers about their video game consoles and if they've had issues with their Xbox 360 game consoles.
"Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry," a Microsoft spokesperson told TG Daily. "We are constantly improving the design, manufacture and performance of the console through extensive testing of potential sources of any problems," the spokesperson continued.
The "Xbox 360 is pleased to maintain the title of 'most played console' and the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out."
The Game Informer survey revealed lower failure rates for the Sony PlayStation 3, which had 10.6 percent failure, and the Nintendo Wii, which suffered 6.8 percent failure rate, according to the survey.
Microsoft rushed out its Falcon 65nm update in 2007, hoping the RRoDs would stop, but other hardware issues also reportedly arose over the years for Microsoft. The company put aside as much as $1 billion to help prepare the company to repair faulty Xbox 360 units.
Oddly enough, there are some video game bloggers who think a 54% failure rate actually is too low a number. I'm not sure what to make of this issue, aside from the fact that Microsoft has hopefully learned from its mistakes for future game consoles.
I still consider myself lucky since I haven't had any hardware issues with my Xbox 360, but know quite a few others who've suffered RRoDs.
Has your console suffered the dreaded RRoD?
